No Returns or Refunds Policy

Effective Date: [February 3, 2025]

Thank you for shopping with [Sainsbury Apothecary]. We appreciate your business and want to ensure you have a clear understanding of our sales policy. Please read this policy carefully before making a purchase.

All Sales Are Final

At [Sainsbury Apothecary, all sales are final. We do not accept returns, exchanges, or provide refunds under any circumstances unless required by law.

Exceptions

In the unlikely event that you receive a defective or damaged item, please contact our customer service team at [Sainsbury Apothecary] within [15] days of receiving your order. We will review your request and determine the appropriate course of action, which may include a replacement or store credit at our discretion.

Damaged or Defective Items

If you receive an item that is damaged or defective, you must provide clear photographic evidence of the damage and submit it to our customer service team within [15] days of delivery. Failure to report the issue within this time frame may result in the inability to process a replacement or store credit.

Non-Returnable Items

The following items are strictly non-returnable and non-refundable:

• Digital products and downloads

• Perishable goods

• Personalized or customized items

• Clearance or sale items

• Gift cards

Chargebacks and Disputes

By making a purchase with [Your Business Name], you agree not to initiate chargebacks or payment disputes without first attempting to resolve the issue with us directly. Unauthorized chargebacks may result in legal action or restrictions on future purchases.

Changes to This Policy

We reserve the right to modify this No Returns or Refunds Policy at any time. Any changes will be posted on this page and will take effect immediately upon publication.

If you have any questions about this policy, please contact us at [Sainsburyapothecary@shaw.ca].

Thank you for your understanding and support.